Consultation

Cancellation Policy

We understand that plans can change, and sometimes you may need to cancel or reschedule your appointment with us. To ensure a smooth and fair cancellation process, we have established the following Cancellation Policy. We require 24-hour notice in case of any cancellations or changes to your appointment. We will abide by this same notice period, ensuring we don’t cancel your appointment at the last minute. Deposits are all non-refundable. If you cancel your appointment with less than 24-hour notice, you will be charged 100% of your appointment fee. No-show fee: When an appointment is missed without prior notice, it affects our ability to accommodate other clients and maintain the high standards you expect from us. Therefore, we have implemented a no-show fee of 100% of your appointment fee. Contact your practitioner or hello@thrivemindandlight.com as soon as you learn that you will need to alter or cancel your appointment.

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